Customer said:

Thank you
Thank you for your business,

Dan Evans

Professional Transport Services, LLC
PTS Auto Carriers, LLC
Evans Car Carriers, LLC

“SERVICE, it’s in our name”

Review

From: Sue Cuthbertson <murphyautotransport31@yahoo.com>
Date: 1/11/18 12:04 PM (GMT-06:00)
To: Terry
Subject: your mercedes delivery
Good morning Terry just wanted to check in with you to make sure your delivery went well with your mercedes and that you guys are happy with everything?  Thanks for taking the time to give me some feedback.
Sue Cuthbertson

Murphy Auto Transport Services
Dispatch and Broker Transportation

Super Dispatch EBOL

So have you finally broken down and started using EBOL’s yet?  We have with our drivers.  Phone apps are more popular than ever and keep filtering into all types of our daily work lives.  For about 5 years now there has been an ebol company called Super Dispatch and as much as I fought it along with my drivers there is no comparison to the written bol and the EBOL.  Bek is the owner and creator of this wonderful app and has made our live’s and our driver’s so much easier.  I know many of the old timers who use a  written bol will tell you they don’t like it–don’t want to change but they didn’t plan on having to use elog books either but look where we are now.  The Super Dispatch app  lets you put everything on a load board for your driver.  The driver is then notified he has a load and it gives him all the details without handwriting anything or finding a fax machine.  At pickup driver scans in the vin–takes pics of any damage — has owner sign and then sends him over an email or fax of his copy of the bol.  So dang easy!  But wait it gets even better.  Once driver delivers  all we have to do is push the invoice button and it conveniently sends the invoice over to the broker for payment.  Now wait you are thinking that’s the best part but its not!  The best part is the pictures that are time/date stamped at pickup. I’ve already had a couple of occasions at delivery where they tried to claim damage and quite easily I sent them over the pictures and it was resolved immediately with no damage claim.  I know as a carrier adding more expenses to your monthly bills is sometimes overwhelming but the expense of 55.00 a month will more than make up the difference in time and potential claims.  So if you want to follow us into the tech age go check out http://www.mysuperdispatch.com . They have a free trial–see if you like it–You will!  Tell them Sue with Murphy sent you and tell them to say Hi and Thanks to Bek for me  for giving us a such a fantastic tool in the auto transport industry.

Load Board Rates Getting you Down!

      So if you are in the business of transporting cars most of you know what load boards we deal with. Now if you have been in the business for the last 15 years then you know that this is an ever-changing industry.  Central Dispatch is the main load board for all of us transporters and brokers alike.  It’s a love hate relationship we all have with Central.
The Hate:
They are soo expensive!!
No help with non-payments from brokers or transporters!
You have to jump through hoops to get a negative that never happened off–if you are lucky.
They take the negatives off of companies that deserve it!
     So what pray tell are they good for lol?  Well, unfortunately, there is no other load board out there that can do the same thing. Whether they want to admit it or not they have a monopoly on this industry.  Others have tried yet no one has survived.  But really how could they?  You figure that there are 1000’s of brokers and transporters all of us are paying an astronomical fee to Central Dispatch. So you sign up for another board and have to pay them too.   Well, that’s not going to happen.  We all know it takes a lot to run trucks and expenses add up, who wants to pay for another load board.  So say they make it free for 30 days.  Ok, you signed up, but did the other 1000’s of people sign up so you can find loads, well Hell no they didn’t!
The Love:
Not too much to say about that other than they are the only load board we can use.
     So we are stuck with the good, the bad and the ugly from Central Dispatch and unfortunately, there is not a dang thing any of us can do. About 3-4 years ago Central Dispatch sold out for millions and doubled the prices.  So they just made millions and raised our rates, well go figure they are millionaires for a reason.  So we get the shaft as usual.  Now during this time I did a mass emailing to transporters and brokers alike and we did actually get them to lower the prices from what they wanted.
     So you guessed it, its that time again, time to raise prices.   Now here is my only dilemma with this scenario.  Are they going to do any more for us if they raise the price?  Hell no they aren’t! They changed the format i.e. look which everyone hates but they did not per se improve anything. They still do not help with past due payments–They let transporters list cars as billings who in turn do not pay timely or at all.
        So why bother with the rant because its fun? NO we need a change. If we are going to pay out so much to this company then we should get more Bang for the Buck!  Brokers provide the loads for transporters so it’s not central listing the cars they just provide a website only.  If you are a transporter you probably pay 109.95 a month  if you are a broker it depends on how many listings you do in a month. One month 30 listings is 99.95 a month and can go as high at 500.00 a month.
            We all need to RANT and send emails to central.   Who’s with ME!  You don’t have to be rude or nasty just ask them for lower rates!  Like my momma always said if you don’t ask you will never know!